Returns Policy

RETURNS

US CUSTOMERS: If for some reason you’re not satisfied with your purchase, new and unused Frostbuddyy purchased from frostbuddyy.shop can be returned free of charge within 30 days of the purchase date for a refund, unless the product is noted as final sale. Any shipping charges from the original order will not be refunded. Please visit our Returns Dashboard to initiate your return automatically. Refund is subject to confirmation of returned product received and processed at our warehouse.

If returning outside the 30 day window, please reach out to [email protected] for valid address to ship to and further instructions.

Frostbuddyy only accepts returns of product purchased from frostbuddyy.shop. All returns of orders placed through other retailers can only be authorized through and returned to those retailers. All frostbuddyy items eligible for returns unless stated as final sale.

QUESTIONS?

We are here for you:
Monday–Friday 9am–4pm PST
+1 888-252-0666
frostbuddyy.shop

Refunds take 7 business days.